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Divine Care Agency

Complex Care

Our Complex Care service supports individuals living with long-term health conditions or recovering from serious illness, injury or surgery.

A carer laughing with a man using crutches on a sofa at home

About this service

Carers receive specialist training to manage conditions such as Acquired Brain Injury, Multiple Sclerosis, Learning Disabilities, Post-Polio Syndrome and Spinal Cord Injuries. They are skilled in tasks including PEG feeding, catheter care, bowel care and tracheostomy management.

We work alongside families, doctors and specialist nurses to create detailed care plans that respect your goals, preferences and clinical needs. Our focus is on enhancing quality of life, promoting independence and ensuring safe, comfortable care at home.

With ongoing monitoring and support, we provide reassurance, continuity and compassionate clinical assistance right where you feel most secure.

What’s included

  • Acquired Brain Injury and Spinal Cord Injuries
  • Multiple Sclerosis and Post-Polio Syndrome
  • Learning Disabilities
  • PEG feeding and catheter care
  • Bowel care and tracheostomy management
  • Care plans built with families, doctors and specialist nurses
Who it is for

People living with long-term health conditions, or recovering from serious illness, injury or surgery, who want clinical care in the comfort of home.

How it works

Getting started is simple

We take time to understand your personal preferences, daily routines and individual requirements before matching you with a carefully selected carer.

  1. 1

    Get in touch

    Call, email or visit our office in Rugby to talk through what you or your loved one needs.

  2. 2

    We get to know you

    We take time to understand your preferences, daily routines and individual requirements.

  3. 3

    Meet your carer

    We match you with a carefully selected carer who fits your personality, needs and preferences.

  4. 4

    Ongoing support

    Your care plan adapts as your needs change, with continuity and support every step of the way.

Trusted care where it matters most

Talk to us about care for you or a loved one. We will listen, answer your questions and help you find the right support at home.